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L'87,7% dei clienti delle Ferrovie federali ha raggiunto la sua destinazione entro i confini nazionali in orario nel 2014, con un aumento di 0,2 punti facendo il confronto con l'anno precedente, e ciò malgrado i numerosi cantieri aperti lungo la rete. Inoltre, il 97% di coloro che hanno cambiato treno sono riusciti a prendere la coincidenza, con un calo di 0,3 punti rispetto al 2013; in tal modo si sono evitati ripercussioni negative sull'intero sistema.
I dati, pubblicati lunedì, confermano l'eccellenza della compagnia sul piano europeo, dove non ha rivali.
La puntualità dell'utenza tiene conto del numero dei viaggiatori e non del rispetto della tabella di marcia. Un convoglio viene ritenuto puntuale se giunge a destinazione con meno di 3 minuti di ritardo e se la corrispondenza è garantita.
ATS/dg
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