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Le chiamate al 911 (il numero per le emergenze negli Stati Uniti) tra il 2011 e il 2014 sono aumentate di quasi il 28% a San Francisco.
La ragione però non è stata una nuova ondata di criminalità o una paura diffusa ma, secondo un rapporto commissionato dalla città a Google, la colpa è di quelle che vengono definite "pocket-dials", le "chiamate da tasca".
L'incremento registrato
I telefonini sono sempre più diffusi e fra questi anche gli smartphone con un schermo tattile sensibile che, com’è risaputo, possono effettuare chiamate di emergenza sempre, anche quando sono bloccati.
Gli impiegati del servizio hanno definito queste telefonate fatte per errore come il più grande flagello del loro lavoro. Oltre al tempo sprecato per rispondere, gli operatori sono obbligati anche a verificare se si sia trattato di uno sbaglio dando seguito ad ogni chiamata, anche quando è evidente che stanno ascoltando... l'interno di una tasca.
ZZ
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