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Aiutare l'altro ascoltandolo, dedicandogli del tempo senza pregiudizi e nell'anonimato, è importante: l'ha voluto sottolineare il Telefono Amico oggi, lunedì 14 marzo, indicendo una giornata dell'ascolto in cui far conoscere la sua attività, che dura da 45 anni, scendendo in piazza con i propri volontari. In Ticino una bancarella era presente in centro a Lugano.
Non una data scelta a caso, perché è al 143 che 24 ore su 24 risponde il servizio. L'anno scorso il telefono ha squillato 14'000 volte. Da un anno in alcuni orari è disponibile anche in chat, un'opzione questa che sta riscuotendo successo e verrà potenziata. I volontari in Ticino e Grigioni italiano sono 45 (640 invece a livello nazionale) ma se ne cercano di nuovi. I requisiti? Almeno 30 anni di età e tempo a disposizione per affrontare il corso di formazione e poi un turno a settimana di 4 ore consecutive.
Per saperne di più:
Dal Quotidiano:
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