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I clienti delle Ferrovie federali possono ora segnalare direttamente dallo smartphone la presenza di sporcizia o eventuali guasti sui treni e in stazione, grazie alla nuova funzione "registra difetto" dell'app Mobile FFS preview.
Le rilevazioni possono riguardare i problemi più svariati: un sedile rovinato, una presa difettosa, un distributore automatico o un tabellone delle partenze guasto. Gli utenti Android possono addirittura identificare automaticamente il numero della carrozza tramite la fotocamera del telefono.
Dopo quattro mesi di test – spiegano le FFS in una nota – le informazioni raccolte verranno analizzate, a quel punto verrà deciso se introdurre questa funzione in modo definivo.
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