In Ticino lunedì è nata una nuova figura professionale: si chiama assistente digitale. Aiuta i residenti a Lugano a conoscere la comunicazione in rete, ad approfittare della digitalizzazione e a districarsi tra la miriade di servizi proposti online dal comune tramite il suo sito e tramite la sua applicazione. Ma pure, ad esempio, a compilare il sondaggio LOSAI sulla sicurezza promosso dalla polizia.
La prima persona a potersi fregiare del titolo di assistente digitale è la giovane Ana Lopes.
Per il momento la sua figura è stata introdotta a titolo sperimentale dal Municipio. Per chiederne l'intervento occorre recarsi al Puntocittà in Via della Posta 8 dove sarà possibile ottenerne la consulenza tutti i giorni dal lunedì al venerdì dalle 7.30/8.00 alle 12 e dalle 13.30 alle 17/17.30.
Dopo una prima fase di test, si valuterà se incrementare l'offerta e estenderla anche in altri luoghi poiché, da un lato, la città e, dall'altro, per muoversi in rete non servono installazioni fisse, bastano uno smartphone o un tablet.
CSI 18.00 del 11.02.19: il servizio di Christian Gilardoni
RSI Info 11.02.2019, 19:16
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